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Search help articles, track orders, or talk to us. We’re here 7 days a week.
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How can I track my order?
Track real-time status of your package.
Orders
How do I return a product?
Easy 7-day return for eligible items.
Returns & Refunds
When will I get my refund?
Refund timelines depend on payment mode.
Returns & Refunds
Why was my payment declined?
Check possible reasons for failed transactions.
Payments
How can I reset my password?
Securely reset your UmaMahesh Organic account password.
Account & Security
Cancel or Modify My Order
Change your order before it’s shipped.
Orders
Order Help
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Frequently asked
How long do refunds take?
UPI/Wallet typically 1–3 business days; Cards/Netbanking 3–5 days after we process it.
Can I change my delivery address?
If the order isn’t shipped yet, yes—go to Orders → Manage and update the address.
What’s your return window?
Eligible items are returnable within 7 days of delivery. Consumables must be unopened & sealed.